Next to the turquoise-blue waters of the Cretan Sea, you are welcomed to a hospitable paradise of comfort and luxury surrounded by vast stretches of water complexes and exotic Gardens. The 24-Hour service invites you to an absolute escape from daily routine and the Royal Mare Thalasso, the best Thalasso/Spa Centre in the world for 2008, offers you the unique opportunity to experience relaxation, beauty treatment and well-being like never before. The Hotel's Chefs, who embrace tradition, and the products of the fertile Cretan soil, create authentic Greek specialties, Mediterranean dishes and gastronomic dietetic delights just for you. A world of activity suited to every taste and ability, with Squash, Tennis, Sailing, Beach Volleyball, Water-skiing, Aerobics and underwater exploration await you.

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Check-in: from 14:00 h
Check-out: until 12:00 h

• First-aid
• Lifeguards
• 24-Hour Room Service
• Guest Relations Services
• Beach Towels - with deposit
• 24-Hour Hotel Security Service
• Luggage Service/Luggage Room
• Games Room
• Sandy Beach
• Bridge Room
• Billiards - at extra charge
• Large-screen TV & Video Room
• Organized Excursions - at extra charge
• Jacuzzi- at extra charge
• Fitness center
• Sauna- at extra charge
• Hammam- at extra charge
• Laundry & Dry Cleaning Service - at extra charge
• Golf courts, 18holes/7kilfrom the Hotel
• Evening Programmes and Shows 1 or 2 times a week by the Animation Team
• Daily Bus Service to & from Heraklion & Agios Nikolaos
• Transfer to & from your Room - on arrival & departure
• Transfer to & from the Knossos Royal Village Conference Centre
• Horseback Riding Centre - 22 km from the Hotel at extra charge
• Daily Hotel-Bus Service (once a day) to & from Hersonissos - Free of charge

SPORTS & RECREATION:

There are 14 freshwater swimming pools in the Hotel grounds:

• Beach
• Watersports centre, diving,canoeing,windsurfing,water skiing,pedal boats,parachuting,sailing catamaran, banana rides and ringos- at extra charge
• 4 Tennis courts
• 2 Rable tennis
• 2 Squash courts
• Mini Golf Course
• Archery Facilities
• Beach Volley
• Workout Programmes with Fitness Instructors - Aerobics, Aqua fit, Gym Workouts, Body firming
• 1 indoor Heated Pool.
• 2 large outdoor Pools and 1 open-air Jacuzzi.
• 9 outdoor Pools for the VIP Rooms & Suites.
• 1 outdoor, private Pool for the Presidential Suite.

FACILITIES & SERVICES FOR CHILDREN:

• Children's Playground
• Highchairs in Restaurant
• 1 Outdoor Children’s Pool
• Multi-lingual Animation Staff
• Children’s Restaurant with Special Menu
• Babysitting - on request/extra charge
• Baby Cots - on request/free of charge
• Recreation & Activities Programmes at the Mini Club
• Mini Club - 4-12 years old, 7 days a week, 10:00-18:00
• Mini buffet at the Mini Club 4-12 years old, 7 days a week, 10:30-12:30 & 15:30-17:30, includes selections of cakes, pies and sandwiches, water, juicesand one ice cream per child

FACILITIES FOR PERSONS WITH SPECIAL NEEDS:

• 10 Rooms
• Ramps throughout the Hotel

PETS: Pets are not permitted on hotel grounds.

SHOPS:

• Kiosk
• Souvenir Shop
• Boutiques
• Fur Shop
• Hair Salon
• Mini Market
• Jewellery Shop
• Traditional Arts Shop

• Allegro Pizzeria - 16:00-18:00
• Allegro Self-service Restaurant - 10:00-18:00
• Albatros Beach Bar & Restaurant - 10:00-18:00
• Apollo Night Club - 21:00-01:30
• Candia Gourmet Restaurant - 8:00-11:00 & 19:00-01:00
• Children’s Restaurant - 18:30 – 20:00
• Delfinia Pool Bar - 10:00-18:00
• Diet Restaurant - 08:00-10:00 & 12:00-15:00 & 19:00-22:00
• Dionyssos Wine Bar - 18:00-01:30
• El Greco Traditional Greek Restaurant - 19:00-01:00
• Kalypso Pool Bar - 10:00-18:00
• Minos Main Bar - 18:00-01:30
• Symposio Main Restaurant - 07:00-10:00 & 18:30-21:15
• Sushi Bar (Ex Wine Bar) - 19:00 - 01:00 (5 day per week)
• 24-Hour Room Service

MEALS:

Breakfast - 07:00 - 10:00: Served in the main Restaurant "Symposio", American-style buffet - 07:00 - 07:30 continental breakfast only.

For Suite and VIP Room guests, breakfast is served in the “Candia” Gourmet Restaurant and in the “El Greco” traditional Greek Restaurant

Dinner - 18:30 - 21:15: Buffet service in the Main Restaurant "Symposio". Choice of three main dishes (waiter service) Inclusive: HB/FB Three special buffet theme nights a week - Inclusive: HB/FB

Notes:

• Drinks are not included.
• Missed meals cannot be replaced.
• For Guests following a dietary meal programme, breakfast, lunch and dinner are served in the "Candia" Restaurant.
• Dress code: Guests are kindly requested to dress appropriately in all Restaurants, Bars and the Night Club during the evening (no shorts or bathing suits please).

GLUTEN FREE Nutrition Program

Following our clients repeatedly suggestions and taking into consideration that the number of people medically diagnosed as celiac patients is increasing nowadays, the implementation of “Gluten Free Nutrition Program” will be provided at no additional cost starting from Summer Season 2011. Kindly allow notice two weeks prior arrival, with specific needs for the preparation of the meals.

The best and only known treatment for Celiac Disease patients is simply a lifelong elimination of "gluten", found in wheat, barley, rye, oats, therefore meals should be prepared in a gluten-free environment. Due to their special diet demands, Celiac Disease patients are obliged to prepare their own meals in accommodations with kitchen facilities, losing the real meaning of vacation.

With our excellent Chefs, Medical personnel, Dieticians and the remarkable certificated catering facilities, we strongly believe this program will be successfully materialized and we request to include it in the descriptions of 2011 and promote it in the best possible way. Please note that in a trial basis Aldemar hotels have already effectively provided this service for such guests and is free of extra charges according to their board conditions.
 

The Hotel has 353 Rooms, 97 of which have direct access to the thalasso/spa centre and 10 of which are tailored for guests with special needs, and 37 Deluxe Suites, all housed in building complexes.

Room Types

• Garden view
• Sea view
• Pool-front
• VIP sharing pool

Room Amenities:

• Air-conditioning 24 hours/day
• Colour Satellite Television with Music Channels
• King-size bed/twin Beds
• Magnifying Mirror
• Sofa-bed
• Direct Dial Telephone
• Marble Bathroom with Bathtub and Separate Shower
• Refrigerator, mini-bar upon request
• Hair dryer
• Electronic Safe
• Furnished Balcony or Veranda
• Internet access,DSL

The Hotel offers to Guests upon arrival:

• Wine
• Fruit Basket
• Mineral Water
• Aldemar Bath Kit ,soap, shampoo, shower gel, nail file, shower cap,sewing kit and cotton swabs
• Welcome Cocktail
• Slippers
• Beach towels

The Hotel offers to VIP Guests upon arrival:

• Wine
• Fruit Basket
• Mineral Water
• Bouquet of Flowers
• Aldemar Bath Kit ,soap, shampoo, shower gel, nail file, shower cap, sewing kit and cotton swabs
• Bathrobe
• Slippers
• Beach Towels
• Luxury VIP bath set,shampoo, shower gel and body lotion
• Welcome Cocktail

Daily: Fresh Fruits, Mineral Water and Afternoon Maid Service.

Suite Types:

Junior Suite pool/garden view Iphigenia & Athena -49m2 2-4 pax, with:

• 1 Bedroom
• 1 Sitting-room/bedroom
• 1 bathroom

Junior Suite sea front sharing pool Ariane-49m2 2-4 pax, with:

• 1 Bedroom
• 1 Sitting-room/bedroom
• 1 bathroom

VIP Suite sea front sharing pool Aphrodite & Ariane, ground floor-98m² 2-4 pax, with:

• 1 Bedroom with study
• 1 Sitting-room
• 1 Dinning-room
• 1 bathroom with Jacuzzi
• 1WC/Shower

Executive Suite sharing pool Erato-98m² 2-4 pax, with:

• 1 Bedroom with study
• 1 Sitting-room
• 1 Dinning-room
• 1 bathroom with Jacuzzi
• 1WC/Shower

VIP Suite Sharing pool Harmonia- 59m² 2-4 pax, with:

• 1 Bedroom
• 1 Sitting-room
• 1 Bathroom with Jacuzzi
• 1WC/ Shower

VIP Suite sharing pool Electra & Dimitra- 58 m², 2-4 pax

• 1 Bedroom
• 1 Sitting-room
• 1 Bathroom with Jacuzzi
• 1WC/ Shower

VIP Suite sea front Ariane & Aphrodite- 59m², 2-4 pax Upper floor

• 1 Bedroom
• 1 Sitting-room
• 1 Bathroom with Jacuzzi
• 1WC/ Shower

Presidential Suite sea front Aphrodite, private pool- 147m², 2-6 pax with:

• 1 bedroom/sitting room
• 1 bedroom/sitting-room/study
• 1 sitting-room/ dining-room
• 2 bathrooms with Jacuzzis
• 1 WC/ Shower

Suite amenities:

• Air-conditioning 24 hours/day
• Marble Bathroom with Bathtub and Separate Shower
• King-size bed/twin beds
• Direct Dial Telephone
• Double Sofa-bed
• Mini-bar
• Colour Satellite Television with Music Channels
• Stereo/CD player, not available in Junior Suites)
• Coffee and Tea Making Facilities
• Internet Access DSL
• Balcony or Veranda with Wooden Furnishings
• Electronic Safe
• Hair dryer

The following can be installed in VIP Suites, the Executive Suite, as well as the Presidential Suite:

• VCR
• PC with Internet access
• Fax machine
• ISDN telephone line

Suite services

• Personal Guest Relations service
• Express check-in
• Late check-out
• Laundry/dry cleaning service, at extra charge / same-day delivery
• VIP Breakfast in the Candia Gourmet restaurant and in the El Greco traditional Greek restaurant
• Daily Newspaper of your choice
• Priority booking for special nights and shows
• VIP breakfast in Candia and El Greco restaurants

The Hotel offers to Suite Guests upon arrival:

• Wine
• Fresh Fruit
• Bouquet of Flowers
• Mineral Water
• Slippers
• Aldemar Bath Set , soaps,nail file, shower cap, sewing kit, shoe shine kit and cotton swabs
• Bathrobe
• Beach Towels
• VIP Welcome Cocktail
• Trussardi VIP bath set, shampoo,shower gel and baby lotion

Daily: Fresh Fruit, Mineral Water and Afternoon Maid Service

The Royal Mare Village, an Aldemar Deluxe Hotel, is situated on the north coast of Crete, 2 Km from Hersonissos, 23 km east of Heraklion Airport and 25 Km from the City of Heraklion, on its own Golden Beach.

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