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Overview

Part of the Castello Hotels Group, Castello City Hotel stands close by the majestic Venetian walls that encircle the old city of Heraklion. The 68-room hotel, which was fully renovated in 2013-2014, is open throughout the year and provides ideal accommodation for business people, holidaymakers, and travellers. Located near the historic city centre and a short walk from bus and taxi stations, Castello City Hotel makes the perfect base for travellers wishing to explore Heraklion and the island of Crete.

With its attentive staff, central location, and great transport links, the hotel is also a favourite with business travellers, and its fully equipped Plaza Conference Centre can host business meetings and conferences of all kinds.In the evening, guests can relax and enjoy Cretan hospitality in the hotel's luxurious Fifth Floor Bar & Restaurant, while enjoying stunning panoramic views of the old city and the sea. Experience comfort and style in the heart of Venetian Heraklion.The hotel and its staff are waiting to welcome you!

Check-in / Check-out Policy

Check-in: from 14:00 h
Check-out: until 12:00 h

Facilities

Restaurants Health / Beauty Care Babysitting Car Parking Bar Cafeteria / Snack Bar Internet Access Sitting Area Telephone Bathroom with Shower or Bathtub Satellite TV Safe Box Air-conditioning Central Heating Fridge Conference Wi-Fi

Internet

Free WiFi

Services

  • 24-hour front desk
  • Air conditioning
  • ATM/Cash machine
  • Baggage hold
  • Bank
  • Banquet facilities
  • Car rental desk
  • Conference facilities
  • Currency exchange
  • Direct dial telephone
  • Drugstore/pharmacy
  • Early check-in on request
  • Elevators
  • Evening reception
  • Exhibition/convention floor
  • Express check-in
  • Express check-out
  • Free parking
  • Front desk
  • Full American Buffet breakfast served in restaurant
  • Hairdresser/barber
  • High speed internet access for laptop in public areas
  • Ice machine
  • Lobby coffee service
  • Lounges/bars
  • Lunch served in restaurant
  • Medical Facilities Service
  • Motorcycle parking
  • Multilingual staff: Greek, English, Italian, French, German
  • Nightclub
  • Non-smoking rooms (generic)
  • Restaurant
  • Room service
  • Safe deposit box
  • Storage space
  • Street side parking
  • Transportation
  • Travel agency
  • Wakeup service
  • Wireless internet connection in public areas

Food & Beverages

Located on the penthouse of Castello City Hotel, The Fifth Floor offers stunning panoramic view of the Mediterranean Sea, the old city of Heraklion and the magnificent Venetian city walls. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.

The café-bar, opens from early morning, in order to serve traditional Cretan breakfast as well as various beverages and juices, while in the afternoon, our restaurant will prepare your dinner with the finest ingredients and tempt your senses with a great variety of drinks and spirits. Time flies and as the night falls we move to the Fifth Floor bar ready for intriguing tastes, with cocktails, drinks and a variety of light snacks.

The venue has top-class restaurant facilities and can cater for dinner parties, business meals, presentations, conferences, cultural events, children’s parties, and more. Contact our highly trained team and let us host your event on The Fifth Floor.

Accommodation

SINGLE DELUXE

Starting from 20m2, these are double deluxe rooms for single use. For a business trip or just a relaxing break, you will find everything you need in these high quality rooms.

Completely renovated in 2016, these centrally air-conditioned rooms offer free VDSL line Wi-Fi, 32-inch Samsung Led TV, hairdryer, direct-line telephone, completely new Grohe bathroom accessories, rain shower with glass surround, balcony, safe, mini fridge, and fully sound-and-heat-absorbing triple-glazed windows. Wooden fittings, including closet, doors, and furniture, are made from oak. Each room has a doorbell, the doors open with the latest RFID cards, and the ‘Clean the room’ and ‘Do not disturb’ signs are electronic. There is an option for double or twin beds.

DOUBLE DELUXE

Starting from 20m2, double deluxe rooms come in three types, to suit your needs: (1) with a view to rear of the hotel, for those seeking peace and quiet; (2) with a view to the city of Heraklion, for those who like the colour and bustle of city life, and (3) with stunning panoramic views of the ancient city walls and the Cretan Sea, for romantic types and lovers of history.

Completely renovated in 2016, these centrally air-conditioned rooms offer free VDSL line Wi-Fi, 32-inch Samsung Led TV, hairdryer, direct-line telephone, completely new Grohe bathroom accessories, rain shower with glass surround, balcony, safe, mini fridge, and fully sound-and-heat-absorbing triple-glazed windows. Wooden fittings, including closet, doors, and furniture, are made from oak. Each room has a doorbell, the doors open with the latest RFID cards, and the ‘Clean the room’ and ‘Do not disturb’ signs are electronic. There is an option for double or twin beds.

TRIPLE DELUXE

Friends? Family of three? Don’t settle for just an extra bed, book a normal triple room. Starting from 23m2, these offer convenient accommodation for three adults.

Completely renovated in 2016, these centrally air-conditioned rooms offer free VDSL line Wi-Fi, 32-inch Samsung Led TV, hairdryer, direct-line telephone, completely new Grohe bathroom accessories, rain shower with glass surround, balcony, safe, mini fridge, and fully sound-and-heat-absorbing triple-glazed windows. Wooden fittings, including closet, doors, and furniture, are made from oak. Each room has a doorbell, the doors open with the latest RFID cards, and the ‘Clean the room’ and ‘Do not disturb’ signs are electronic. There is an option for double or twin beds.

FAMILY DELUXE

Families seeking quality accommodation with the space to be themselves will feel at home in our spacious 24 m2 family open plan room. Settle in and get ready to explore the city!

Completely renovated in 2016, these centrally air-conditioned rooms offer free VDSL line Wi-Fi, 32-inch Samsung Led TV, hairdryer, direct-line telephone, completely new Grohe bathroom accessories, rain shower with glass surround, balcony, safe, mini fridge, and fully sound-and-heat-absorbing triple-glazed windows. Wooden fittings, including closet, doors, and furniture, are made from oak. Each room has a doorbell, the doors open with the latest RFID cards, and the ‘Clean the room’ and ‘Do not disturb’ signs are electronic. There is an option for double or twin beds.

Room Details

  • Ideal for a family of four
  • Baby bed upon request
  • Breakfast included
  • Free WiFi Internet access
  • 32 inches HD Satellite TV
  • RFID Keycard
  • Central A/C unit
  • Free parking
  • Telephone line
  • Safety deposit box
  • Quiet fridge
  • Shower
  • Hair dryer
  • Soundproof window frames
  • Bedsheets and towels included

Room Amenities

Internet Access Bathroom with Shower or Bathtub Satellite TV Safe Box Air-conditioning Fridge Telephone

Location

The hotel is situated by the ancient “Pantoktator” Gate and offers lovely views of the sea, the old city, and the famous Venetian walls. Close to the commercial and historical center of the town, next to the bus and taxi stations, and with easy access to and from the airport and port, it is the ideal base for both tourists and business travelers.

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