Heraklion Information
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Guest Services & Amenities

  • 24-hour reception desk
  • Credit cards accepted: Visa, MasterCard, AMEX
  • 24-hour Concierge services
  • Public Bus service at the hotel’s entrance
  • 24-hour Room Service (specific selection)
  • On-site parking
  • Mini market with News stand
  • Internet corner
  • Wi Fi the lobby area (free)
  • Postal services
  • Laundry & Dry cleaning services
  • Medical Care (on call 24 hours)
  • Pharmacy (in 1km) & Hospital (in 14km)
  • Open air Theatre
  • TV lounge
  • Two long private fine sandy beaches
  • Two swimming pools (one heated in the low season)
  • Children’s pool (with sea & fresh water)
  • Umbrellas & Sun beds
  • Beach towels rental
  • Babysitting service (upon request)
  • Baby cots & high chairs
  • Mini Club with supervised daily activities
  • Pets up to 5kilos allowed

Suite Guests’ Services

Tailor Made Hospitality:

  • Personal attendant available throughout your stay
  • Express Check in & Check out at the privacy of your suite
  • Welcome bottle of sparkling wine and fruit basket upon arrival
  • Daily in room bottle of water
  • 24 hour Room Service from a selected menu
  • Twice daily maid service
  • In-room dining (upon request)

Exclusive Hotel Services for Suites:

  • Your personal Beach Pavilion is appointed to your suite at the hotel’s piers.
  • Reserved table at the a la carte restaurant for breakfast & dinner.

Complimentary Services

  • Every day the English and French-speaking animation team offers a wide variety of activities.
  • The Mini-club with its playground is available to the younger guests, from 4 to 12 years daily.
  • Teenagers, from 13 to 16 years, can take part in the entertainment program especially organized for them by the animation team for (July & August).
  • Babysitting can be arranged if requested, (with charge).

Sports & Entertainment

On-site Sports

  • Fitness Club
  • Tennis Court-floodlit with charge
  • Archery
  • Basket ball & Volley ball
  • Mini Golf
  • Table Tennis
  • Bocci ball & Billiard
  • Water Sports: Windsurfing, Pedaloes, Canoing
  • Motorized water sports: Banana, Water-Skiing, Parasailing, Flying Fish (with charge)

(All water sports depend on weather conditions)

Massage Therapies

A variety of alternative therapies within a peaceful environment to promote healing and wellness. Revitalize with a massage tailored to your specific needs. The qualified therapist will help your body to de-stress, release muscle tension and rebalance at your favorite place:

  • the private treatment room
  • the massage beach pavilion
  • the privacy of your room

....and enjoy a selection of massage therapies:

  • Head Massage
  • Foot Massage
  • Back & Shoulders Massage
  • Aroma Massage
  • Full Body Relaxing Massage
  • Full Body Sport Massage
  • Anti cellulite Massage

Off-site sports

  • Snorkeling
  • SCUBA Diving
  • Sailing& Cruises
  • Horse Back Riding (5km)
  • Golf Course (14 km)
  • Crete Aquarium (3 km)
  • Paragliding

 
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